Repair Policy
How It Works
Email us at info@modanijewels.com
We guarantee all repairs for six (6) months from the date of purchase. Please give us details and pictures of the jewelry you wish to repair. Our jewelry repair team will thoroughly inspect your jewelry and provide you with a personalized repair estimate.
We then send you a quote to Approve or decline the work. Securely submit payment online.
Send your jewelry back to us.
Your jewelry is repaired by our expert jewelers.
We will send the jewelry back to you.
We'll contact you when your jewelry is ready to be shipped back.
Our Repair Service
Services include:
Prong/stone tightening
Repair damaged mounting
Stone resetting
Refinish and polish
Re-tip prongs
Rhodium finish
Cleaning and inspection
Chain, hinge and clasp repair
How long does the repair process take?
Repair time can vary depending upon the necessary work and the parts required, but most repairs require a minimum of two weeks.
How much does online jewelry repair cost?
Costs vary depending upon materials used and the nature of the repair. The pricing lists below are for standard repairs:
General Pricing Guide
Service
Starting Price
Tighten Loose Stone with repair
$19.99
Rebuild / Replace / Prong Re-tipping
$39.99 - $69.99
Set Stones (1-5 Stones)
$69.99
Solder 2-3 Rings Together
$79.99
Solder / Fix break in Ring or Chain
$74.99
Replace Earring Posts or Backs
$59.99
Change Earrings to Screw Posts & Backs
$109.99
Replace Head & Set Stone
Estimate
Gemstone Replacement
Estimate
Other Miscellaneous Work
Estimate
Diamond Replacement Services
Do you have a loose or missing diamond in one of your beloved Modani Diamonds pieces? Your ring, necklace, bracelet or earrings can be flawless once again with the help of our master jewelers and professional Stone Sourcing team!
Professional Stone Sourcing - Whether it’s a brilliant-cut diamond or the popularized oval, we have a team of specialists in place to properly source any type of diamond needed for your treasured item. Your gemstones are unique and require specific attention, which we are here to provide. Our Professional Stone Sourcing team makes sure that all your diamonds are replaced by gems of the right caliber for your piece.
Thoughtful Selection – At Soham Diamonds, we understand the importance of pairing the perfect diamond to your prized possession. Regardless of the type of jewelry, your missing or broken diamond will be replaced with the perfect match to your jewelry. To accomplish this, we focus on the thoughtful selection of your jewelry’s diamond replacement, making sure to leave your item flawless and without a trace of our work.
How Much Does a Diamond Replacement Cost?
The price of a Diamond Replacement varies depending on the price of the new diamond(s), as well as the amount of damage, etc.
First, we begin by evaluating your item. In the case of a missing diamond(s), we search for a perfect match to replace the missing gem(s). We then send you a quote to Approve or decline the work, and securely submit payment online. Once the necessary materials have been acquired, we then complete the Diamond Replacement process by masterfully setting each of the stones. Finishing the service with a clean and polish that will leave your item looking as beautiful as the day you got it.
It is important to note that some diamond replacements require more service than others. The cost of our diamond replacement service reflects the service of sourcing, as well as any possible damage to the setting.
